Shipping and Delivery Policy

Last Updated: [Date of last update, e.g., October 26, 2023]

Thank you for visiting and shopping at Urcom.net. The following terms and conditions constitute our Shipping and Delivery Policy.

1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund you the total amount of your order, using the original method of payment.

2. Order Processing Time

All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur and are outside of our control.

4. Shipment to P.O. Boxes or APO/FPO Addresses

Urcom.net ships to addresses within the [Your Country] and internationally. We currently [do/do not] ship to P.O. boxes or APO/FPO/DPO addresses.

5. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

6. Customs, Duties, and Taxes

Urcom.net is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend contacting your local customs office for more information before placing your order.

7. Damaged or Lost Packages

Urcom.net is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim. It is also advised to take photos of the damage for your claim. While we are not liable, please contact us at [your support email, e.g., support@urcom.net], and we will do our best to assist you with the process.

For lost packages, if the tracking information shows that the package has been delivered to your address but you have not received it, please check with your neighbors or leasing office. If you are still unable to locate it, please contact the carrier to initiate an investigation. Urcom.net is not responsible for lost or stolen packages that have a confirmed delivery status from the carrier.

8. Incorrect Shipping Address

It is the responsibility of the customer to ensure that the shipping address entered is correct. We are unable to redirect orders once they have been dispatched. If an order is returned to us due to an incorrect address, the customer will be responsible for the reshipment costs.

9. Returns Policy

Please refer to our Return & Refund Policy for detailed information about options and procedures for returning your order.

10. Contact Us

If you have any questions about this Shipping Policy, please contact us:

• By email: [support@urcom.net]

• By phone number: [Your Business Phone Number]

• Through our website contact form: [Link to your contact page]